FAQ

Where is your office located?
Loss and Healing is located at:

2551 San Ramon Valley Blvd., Suite 252
San Ramon, CA 94583

Do you offer in-person or online therapy (telehealth)?

Loss and Healing provides both in-person and online therapy from the comfort of your home.

Online sessions take place on Zoom or Simple Practice Video. I make sure that teletherapy sessions are conducted over a secure, HIPAA-compliant platform. It is best to be in a safe and secure location when having sessions to protect your own confidentiality.

I want to advise that driving and doing therapy sessions is not the safest route to take. Your attention is important for both, so please be parked if you find it necessary to have a session in your vehicle.

How often do I need to come for sessions?
Typically, it is recommended but not mandatory to come in each week for the first month to build rapport and feel comfortable in the space provided for you. Depending on your needs, you can schedule as you see fit in your life.
How do I get started?
To get started, you can schedule a 15-minute free phone consultation. This is a good way to understand why you are seeking therapy and if both parties are a good fit.
What is your cancellation policy?
There is a 24-hour cancellation policy. Cancellations with less than a 24-hour notice and no-show appointments will be subject to a full session charge. You can view your cancellation fee agreement in the therapy consent forms that were signed at the beginning of services.